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Click on a keyword below to receive a text with information to Δ. If you want to receive this information on a different phone number, click here to enter that number.

Text the keyword you like to 611611 Δ. Or, enter your phone number below and click on a keyword. We’ll text you more information.

Keywords

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ACCESSORIES

To check out available deals on phone accessories, text the word ACCESSORIES to 611611 or click here.

ILD

For International Long Distance calling information including your ILD balance, text ILD to 611611 or click here.

SWITCH

To check the required data needed to transfer your phone to our company, text the word SWITCH to 611611 or click here.

VAIR

Experience our new in-store virtual airtime purchase process by texting VAIR to 611611 or click here.

ACCESSORIES

To check out available deals on phone accessories, text the word ACCESSORIES to 611611 or click here.

ACTIVATE

To activate your service, text the word ACTIVATE to 611611 or click here.

ADD

To add airtime, text the word ADD to 611611 or click here.

APN

To update your data settings to send MMS and access the Internet, text the word APN to 611611 or click here.

APP

To download My Account app, text the word APP to 611611 or click here.

APPS

To browse a list of apps, text the word APPS to 611611 or click here.

BLOCK

For instructions on how to block or unblock a phone number from contacting you, text BLOCK or UNBLOCK to 611611 or click here.

BUY

To purchase Service Plans, text the word BUY to 611611 or click here.

BYOP

To check if your phone is compatible with our network, text the word BYOP to 611611 or click here.

CDR

For instructions on how to request Call Detail Records, text the word CDR to 611611 or click here.

COVERAGE

To check for available coverage, text the word COVERAGE to 611611 or click here.

DESTINATIONS

For International Long Distance calling rates for a specific country, text DESTINATIONS to 611611 or click here.

DNC

For instructions on how to stop receiving unwanted phone calls, text the word DNC to 611611 or click here.

DUE DATE

To see your Service End date, text the words DUE DATE to 611611 or click here.

ENROLL

To enroll in Auto-Refill, text the word ENROLL to 611611 or click here.

FOUR

To get the last four digits of your serial number, text the word FOUR to 611611 or click here.

HOTSPOT

To check the current usage of your Hotspot device or for Hotspot related questions, text the word HOTSPOT to 611611 or click here.

ILD

For International Long Distance calling information including your ILD balance, text ILD to 611611 or click here.

JOIN

To Opt-In to receive our SMS communications, text the word JOIN to 611611 or click here.

LOST

To report your lost or stolen device using another phone, text the word LOST to 611611 or click here.

LTE

To learn how to enable LTE on your phone, text the word LTE to 611611 or click here.

MIGRATE

To check if your device is affected by any network changes, text the word MIGRATE to 611611 or click here.

MINC

To change your phone number, text the word MINC to 611611 or click here.

ORDER

To check the status of your order, text the word ORDER to 611611 or click here.

PASSWORD

To reset your password, text the word PASSWORD to 611611 or click here.

PHONE

To look up your phone number and Service End Date, text the word PHONE to 611611 or click here.

PLAN

To know your Plan information, text the word PLAN to 611611 or click here.

PORTIN

To transfer your number into TracFone, text PORTIN to 611611 or click here.

ROAM

For details about international roaming included with your service plan, text the word ROAM to 611611 or click here.

SCREEN

To obtain instructions about features related to your phone's screen, text the word SCREEN to 611611 or click here.

SIM

To learn how to install a SIM card into your phone, text the word SIM to 611611 or click here.

SPAM

To download the free Spam Detector App, text the word SPAM to 611611 or click here.

SPEED

To check if your data speed has been reduced, text the word SPEED to 611611 or click here.

STORE

To locate the nearest retailers by ZIP Code, text the word STORE to 611611 or click here.

SUPPORT

To troubleshoot any service related issues you are experiencing, text the word SUPPORT to 611611 or click here.

SWITCH

To check the required data needed to transfer your phone to our company, text the word SWITCH to 611611 or click here.

TICKET

To check your ticket status, text the word TICKET to 611611 or click here.

TRANSFER

To transfer your mobile number to a new device, text TRANSFER to 611611 or click here.

TUTORIAL

To obtain a handset tutorial directly on your device, text the word TUTORIAL to 611611 or click here.

USAGE

To check your data usage, text the word USAGE to 611611 or click here.

VAIR

Experience our new in-store virtual airtime purchase process by texting VAIR to 611611 or click here.

VIDEO

To watch instructional videos, text the word VIDEO to 611611 or click here.

VOICEMAIL

For instructions on setting up, retrieving, changing and resetting your voicemail password, text the word VOICEMAIL to 611611 or click here.

WIFI

For instructions on setting up and managing Wi-Fi on your phone, text the word WIFI to 611611 or click here.

DEVICE HELP

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